Shipping policy

LOCAL DELIVERY

Good Grazes uses a third-party courier service for local deliveries. Deliveries are scheduled within a four-hour window, and we cannot guarantee an exact arrival time or accommodate specific delivery-time requests in order notes.

Customers receive tracking information when their order is on its way, so they can follow the driver's progress.

Please ensure someone is available to receive the order. Drivers will attempt to hand off the delivery. If no one answers, the order may be left in a safe, visible location.

Sending a gift? We strongly discourage surprise deliveries of perishable food. Please notify the recipient in advance so they know when to expect their delivery and can bring it inside promptly.

Once an order has been delivered, responsibility for its prompt collection and proper refrigeration passes to the customer or recipient. Good Grazes cannot be responsible for food left unattended after delivery.

Delivery fees are calculated by distance and are based on our standard four-hour delivery window. Direct or time-specific courier services are not included. If you require special delivery arrangements, please contact us before ordering to discuss available options and additional costs.

Delivery windows are estimates and may be affected by traffic, weather, or other circumstances beyond our control.